A career change to the hospitality industry can happen if you do your research and understand the various roles and how your transferable skills can be utilized for maximum impact.
The hospitality sector is always looking for individuals with soft skills who put in hard work as they develop their career path.
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Eleanor Erickson is a graduate of TS Wootton High School in Rockville, MD. She received her B.A. in Sociology from Ithaca College. She is currently pursuing an M.S. in Sustainable Tourism and Hospitality at East Carolina University.
Eleanor began her hospitality journey with C3 Investments when she joined the team of Hampton Inn Southport when it opened in the summer of 2000. She was employed as a Guest Service Representative from 2000-2002 and as the Assistant General Manager/Director of Sales from 2002-2004. In the spring of 2004, she was offered and accepted the role of General Manager. In 2018 and 2019, she helped to oversee the construction of a new 88 room Hampton Inn & Suites. In 2020, she managed the successful conversion of the older Hampton property into a Fairfield Inn & Suites.
Eleanor has served as a Regional General Manager, serving both hotels. She oversaw the day to day operations of the hotels, including guest service, human resources, marketing and PR, sales, revenue management, and financial controls.
She served as an Ambassador of Hamptonality for the Hampton Brand from 2014 - 2018. In this role, she traveled throughout the US and Canada, training and mentoring hundreds of team members at Hampton hotels. Eleanor is a past president of the Rotary Club of Southport and served on the Board of Directors of Communities in Schools for five years.
In 2022, Eleanor embarked on a new journey as a leadership mentor/coach for hospitality professionals.
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Great! That is what I am here for. Let me tell you a bit more about me.
I am a veteran hotel manager who now provides leadership mentoring/coaching for hospitality professionals.
My work experience includes workshop facilitation, hotel management, bartending, ribbon-barrette-making, and sales. I've sold hotel rooms, holiday giftware, dinner specials (and ribbon barrettes!) among other things.
I have worn a name tag and smile for most of my working life, and I am most at home when we are talking face to face.
Here is a list of things I believe in:
As you have an interest in the hospitality sector, you may want to talk about:
Let’s go over a few of the reasons why I should be your choice for a hospitality mentor.
So here I am, a self-proclaimed *positive attitude advocate*. Let me buy you a cup of coffee. Tell me your dreams. I'm going to help you realize them. And it's going to start with that smile.
So looking forward to it!
You may have thought that your current job is boring and dull. You have thought that you could fit in with a number of hospitality jobs. Yes! Perhaps you have always been a great cook and a great role for you would be a pastry chef.
Dealing with people directly with your personality has always been refreshing for you. The good news is that you can transition to dealing with hotel guests in several forms.
You may have even searched job openings for hospitality workers as a way to dream of the future.
It sounds like it is time to take the next step for your own career change to the hospitality industry.
As with most things in life, preparation improves success!
Evaluate where you are and what your skills are. Transferable skills are one of the keys to improving your career transition. This is one area in which Eleanor can help you examine your skill set compared those required for various hospitality workers.
Ask her for suggestions on preparation for your job interview. The best ways to improve your chances for success are getting your questions answered by your mentor, like Eleanor, who is experienced in many aspects required for the hospitality workforce. Demonstrate your work ethic and develop a plan for your career change to the hospitality industry.
In talking with her, explain those elements that give you joy. Absorb all that you hear and determine just how you can integrate them into your plan to reach your objective.
At the end of the day, you can be what you want to be.
Talk with Eleanor as the perfect mentor to learn about many elements of hospitality companies. Start now and schedule a session by clicking this green button.
Our Free Guide Gives You An Easy Way To Find Your Mentor And Begin Your Career Change
Don D'Armond is the creator of Career Redo.
His goal is to connect his visitors who want to learn more about their desired new career fields with experienced individuals (Mentors) to transfer their insight and knowledge.